At Jackiit, we don’t just sell apparel—we deliver a premium experience rooted in trust, quality, and care. Your satisfaction is at the heart of everything we do, which is why we’ve crafted a clear and fair Order Cancellation Policy. This ensures transparency at every step and allows us to serve you with consistency and integrity.

🕒 Cancellation Window
If you need to cancel your order, you may request cancellation within 48 hours of placing it. Cancellations must be verified through your registered Email, Phone, or WhatsApp before being processed.

➤ Within 24 Hours of Purchase:
You can cancel your order with a 15% processing fee (to cover administrative and payment gateway costs). The remaining amount will be refunded to your original payment method.

➤ Between 24 to 48 Hours of Purchase:
Cancellations during this window will incur a 25% cancellation fee.

Note: Once an order is processed for shipment or dispatched, it cannot be cancelled.

🚚 After Shipment
If your order has already been shipped, it is no longer eligible for cancellation. However, you may still be eligible for a return or exchange.

We offer a 30-day return policy for eligible items. Please refer to our Return & Exchange Policy for detailed instructions.

📩 Contact Us
If you would like to cancel your order or have any questions about your purchase, reach out to us:

Email: info@jackiit.com
Phone: +1 (217) 584-3266
Address: Lake Ave, Apt 402, Wilmette, IL 60091, United States

We’re here to assist you and ensure a positive shopping experience with Jackiit.